Privacy policy

Privacy Policy

Last updated: 9 September 2026

At HARRISONshop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our online store, place an order, or contact us.

1. Who We Are

The data controller responsible for your personal information is:

HARRISONshop
11 Manse Crescent
Burley in Wharfedale
Ilkley, LS29 7LA
United Kingdom

Email: admin@HARRISONshop.com
Phone: 77 3151 8990

2. Information We Collect

Depending on how you interact with our store, we may collect:

Your name
Billing and delivery address
Email address
Telephone number
Order and transaction details
Payment-related information
Returns and refund information
Communications with our customer service
IP address
Browser and device information
Information about how you use our website
Cookie and similar technology data

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange shipping and delivery
Process payments and refunds
Provide customer support
Manage returns, cancellations, and complaints
Communicate with you about your orders
Operate, maintain, and improve our online store
Detect and prevent fraud or misuse
Comply with legal, accounting, and tax obligations
Send marketing communications where you have consented or where otherwise permitted by law

4. Legal Bases for Processing

Where UK data protection law applies, we process personal information on one or more of the following legal bases:

Contract: Where processing is necessary to fulfil an order or take steps before entering into a contract.
Legal obligation: Where processing is necessary to comply with applicable law.
Legitimate interests: Where processing is necessary for our legitimate business interests and your rights do not override those interests.
Consent: Where you have given us permission for a specific purpose.

Where processing is based on consent, you may withdraw your consent at any time.

5. Payments

Payments may be processed by third-party payment service providers available through our online store.

We generally do not directly store complete payment card details. Payment providers process your payment information in accordance with their own security and privacy practices.

6. Shopify and Service Providers

Our online store may use Shopify and other third-party service providers to provide services such as:

E-commerce and hosting
Payment processing
Shipping and logistics
IT and security
Analytics
Fraud prevention
Customer support

These providers may process personal information where necessary to provide their services or where otherwise permitted by law.

7. Sharing Your Information

We may share personal information with appropriate service providers, including:

E-commerce and hosting providers
Payment processors
Shipping and logistics companies
IT and security providers
Analytics and technical service providers
Professional advisers
Government authorities or regulators where legally required

We do not sell your personal information in the ordinary meaning of the term.

8. International Data Transfers

Some service providers may process personal information outside the United Kingdom.

Where required, appropriate safeguards are used for international data transfers in accordance with applicable UK data protection law.

9. Cookies

Our website may use cookies and similar technologies to:

Provide essential store functionality
Maintain your shopping cart and checkout
Remember your preferences
Improve website security
Understand website performance and usage
Improve our services
Support advertising and marketing where you have provided the required consent

Where required by law, non-essential cookies will only be used after obtaining your consent.

10. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected or as required by applicable legal, accounting, and tax obligations.

Retention periods may vary depending on the type of information involved.

11. Data Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

12. Your Rights

Subject to applicable UK data protection law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Request restriction of processing
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent

To exercise your rights, contact us at admin@HARRISONshop.com.

13. Complaints

If you have concerns about how we process your personal information, please contact us first so we can try to resolve the matter.

You may also have the right to lodge a complaint with the relevant UK data protection supervisory authority.

14. Marketing Communications

If you subscribe to our marketing communications, we may send you information about products, promotions, and store updates.

You can unsubscribe at any time by using the unsubscribe option included in our marketing communications or by contacting admin@HARRISONshop.com.

15. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.