Terms of service
Terms of Service
Last updated: 9 September 2026
Welcome to HARRISONshop. These Terms of Service govern your use of our online store and your purchase of products from us. By accessing our website or placing an order, you agree to these terms, subject to your statutory rights under applicable UK law.
1. About Us
This online store is operated by:
HARRISONshop
11 Manse Crescent
Burley in Wharfedale
Ilkley, LS29 7LA
United Kingdom
Email: admin@HARRISONshop.com
Phone: 77 3151 8990
2. Use of Our Online Store
You may use our website only for lawful purposes.
You must not use our website in any way that could damage, disable, interfere with, or compromise the security or operation of our store.
You are responsible for ensuring that the information you provide when placing an order is accurate and complete.
3. Products and Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.
Product images are provided for illustrative purposes. Colours and appearance may vary slightly depending on your device or screen settings.
We reserve the right to correct obvious typographical, technical, or pricing errors where permitted by law.
4. Orders and Contract Formation
The display of products on our website does not necessarily constitute a legally binding offer.
When you submit an order, you make an offer to purchase the selected products.
After placing an order, you may receive an automatic acknowledgement confirming that we have received it. This acknowledgement does not necessarily mean that your order has been accepted.
A contract is formed when we expressly accept your order or dispatch the goods.
5. Prices and Payment
Prices are displayed in the currency shown on our website and include applicable taxes where required.
Any delivery charges or other applicable costs will be shown before you complete your purchase.
The payment methods currently available will be displayed during checkout.
Payments may be processed by third-party payment service providers.
6. Shipping and Delivery
Orders will be delivered to the delivery address provided during checkout.
Available shipping methods, charges, and estimated delivery information will be displayed on our website or during checkout where applicable.
Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.
Your statutory rights regarding delayed or failed delivery remain unaffected.
7. Product Availability
All orders are subject to product availability.
If an item becomes unavailable after you place an order, we will inform you and, where appropriate, refund any payment received for the unavailable item.
8. Cancellations, Returns and Refunds
Consumers may have statutory rights to cancel eligible online purchases.
Details regarding cancellations, returns, refunds, and applicable exceptions are provided in our Return and Refund Policy.
Nothing in these Terms limits your statutory consumer rights.
9. Faulty, Damaged or Incorrect Goods
If you receive goods that are faulty, damaged, not as described, or incorrect, please contact us at:
Please include your order number and, where possible, photographs or videos showing the issue.
Your statutory rights regarding faulty or incorrectly supplied goods remain unaffected.
10. Order Cancellation
If you wish to cancel an order, please contact us as soon as possible.
If the order has not yet been processed or dispatched, we will try to cancel it.
If it has already been dispatched, your statutory cancellation and return rights may apply.
11. Customer Accounts
Where our website allows customer accounts, you are responsible for maintaining the confidentiality of your login information.
Please notify us if you believe your account has been accessed without authorisation.
12. Intellectual Property
Content available through our website, including text, graphics, logos, images, designs, and other materials, may be protected by copyright, trademark, or other intellectual property rights.
You may not reproduce, distribute, modify, or commercially exploit protected content without permission from the relevant rights holder, except where permitted by law.
13. Prohibited Uses
You must not use our website to:
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Violate applicable laws or regulations
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Infringe the rights of others
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Submit fraudulent orders or information
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Introduce viruses, malware, or harmful code
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Attempt unauthorised access to systems or data
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Interfere with website security
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Disrupt the operation of our online store
14. Third-Party Services and Links
Our website may contain services, features, or links provided by third parties.
Third-party services may be subject to their own terms and privacy policies. We are not responsible for third-party content or services except where responsibility cannot legally be excluded.
15. Privacy
We process personal information in accordance with our Privacy Policy and applicable UK data protection law.
16. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, we do not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or restricted.
Your statutory consumer rights remain unaffected.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, services, technology, or applicable law.
For purchases already made, the terms applicable at the time the relevant contract was formed will generally continue to apply.
18. Governing Law
These Terms are governed by applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.
Nothing in these Terms removes any rights you may have under mandatory consumer protection legislation.
19. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
20. Contact Us
If you have questions about these Terms or your order, please contact:
HARRISONshop
11 Manse Crescent
Burley in Wharfedale
Ilkley, LS29 7LA
United Kingdom
Email: admin@HARRISONshop.com
Phone: 77 3151 8990